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Support

For help with Moored, email hello@moored.life. Include your iPhone model, iOS version, and what happened.

Membership and purchases

Use Restore Purchases in Moored to restore an eligible membership purchased with the same Apple Account. You can manage or cancel renewal in your Apple subscriptions. Deleting Moored does not cancel a subscription.

App protection

Review your blocked apps and protection schedules in Plan. Active Focus commitments include an exit or a free safety-release path. You can also revoke Moored's Screen Time access in iPhone Settings. Protection requires Apple's authorization and the relevant features supported by your iOS version.

Alarms and reminders

Check your wake time, selected days, and cue permissions in Plan. Morning alarms and reminders depend on the system permissions available on your iPhone. The morning alarm and morning hold do not require a paid membership.

Privacy and data requests

Read our privacy policy and terms, or email hello@moored.life with a privacy or deletion request. Some Moored preferences and progress are stored only on your device.